TomTom 5100 - no world maps or updates available

PClegg
Registered Users Posts: 8 
Master Traveler

Master Traveler
Hello Doug/Vikram,
Hope all is well, I have another TomTom 5100 with an expired map update service, I am hoping that Vikram would be able to reactivate it for me please? I have tried both resets and sadly the updates are still not showing in MyDrive.
It's the only device currently showing on my account - serial number ending 1078.
All the best.
Paul
Hope all is well, I have another TomTom 5100 with an expired map update service, I am hoping that Vikram would be able to reactivate it for me please? I have tried both resets and sadly the updates are still not showing in MyDrive.
It's the only device currently showing on my account - serial number ending 1078.
All the best.
Paul
0
Answers
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Hi Vikram,
Thank you for your prompt action, appreciated as always.
I have the original box for this device and it shows lifetime world maps, and lifetime speed cameras. I didn't realise that TomTom ever made the 5100 with just European mapping, otherwise it would be a 5000 surely?
Would you like a photo of the box showing the serial number and the reference to world maps?
All the best.
Paul0