Servers busy?
norwichuser
Posts: 2 [Novice Seeker]
I have been trying to update my lifetime maps since I got the email to say it was available (30/08/20). Despite trying daily, at different times, I keep getting the message that servers are busy.
Is this an attempt to get me to replace my device?
Is this an attempt to get me to replace my device?
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Best Answer
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YamFazMan
Posts: 18,464 
SuperusersHi
@norwichuser
Welcome to the site....
Firstly Try....
Disconnect your Tomtom device....
(Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your device....
__________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM11
Answers
Superusers
@norwichuser
Welcome to the site....
Firstly Try....
Disconnect your Tomtom device....
(Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your device....
__________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM
Superusers
@norwichuser
You're welcome, glad you're sorted
To help others... Which fix worked for you ???
(1)... Computer Restart without your Tomtom device connected....
(2)... Deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect....
Stay Safe... ATB YFM