GO 5000 live traffic not working

Kiron
Kiron Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hi
I have a GO 5000 and my live traffic is show “Service unavailable “. The subscription is lifetime hence it cannot be expired. I have reset my device and this is still not working? Not sure what else to do

Answers

  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    HI @Kiron
    Welcome to the community!

    Could be related to a software glitch, I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram
  • Kiron
    Kiron Registered Users Posts: 2
    New Seeker
    Hi
    I have done a reset and still not able to get live traffic