GO 5000 live traffic not working — TomTom Community

GO 5000 live traffic not working

Hi
I have a GO 5000 and my live traffic is show “Service unavailable “. The subscription is lifetime hence it cannot be expired. I have reset my device and this is still not working? Not sure what else to do

Answers

  • VikramKVikramK Posts: 10,917 Moderator
    HI @Kiron
    Welcome to the community!

    Could be related to a software glitch, I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram
  • KironKiron Posts: 2 [New Seeker]
    Hi
    I have done a reset and still not able to get live traffic
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