Go Essential ZN5xxxxxxxx656 will not Download New Europe Map and is now Stuck!! — TomTom Community

Go Essential ZN5xxxxxxxx656 will not Download New Europe Map and is now Stuck!!

Hi Team,

have gone to do my usual map updates when they appear in settings....this time the download is 8Meg and it tells me I have 12Meg available (I don't currently have an SD card fitted)....go to update and after 8 hours via wifi it is only 15% done. When i try to cancel the dowload it tells me I cannot use the device until I have downloaded a map - can anyone assist please? Many thanks




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Answers

  • VikramKVikramK Posts: 11,653 Moderator
    @Dave_Hayman1968
    Hi Dave

    Did you get this sorted already? I see the latest map version- Europe- v10.55 installed on your GO ESSENTIAL.

    Regards
    Vikram
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