New go premium with camera suscription canceled since 2015

Mmaega

Hi. I bought a new go premium x but when I associate it with my account it told that the suscription to traffic cameras is canceled and outdated since 2015. How is it possible if the drive is new!!

VikramK

Hi @Mmaega

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

YamFazMan

Hi
@Mmaega
Welcome to the site....
The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are delaying the Activation of Accounts and the Allocation of Maps & Services to Account's/Devices....
@VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

Stay Safe... ATB YFM

VikramK

Hi @Mmaega

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram