Live Traffic paid for - but NO service

John_Stomps
Registered Users Posts: 4 
Apprentice Seeker

Apprentice Seeker
Tom Tom please acknowledge payment!!
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Answers
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Tom Tom fails to acknowledge payment & fails to respond to inquiries! who can wake up the service team !!!!!!!!!!!!!!!!!!!!!
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Try chat on Monday with Support:
Deutschland
+49 89 143 77 0272
Mo - Fr: 09:00 - 17:300 -
I was brought new subscribtion for speed cameras and live traffic.Updated my TomTom but TomTom said my subscribtion ended.No phone number or email address.0
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Hi
@Sarunas
Welcome to the site....I was brought new subscription for speed cameras and live traffic. I Updated my TomTom but TomTom said my subscription endedNo phone number or email address.
For Tomtom Support Email or Chat lines...(Monday to Friday Normal Office Hours) The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
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The official way to Contact Tomtom Support.....
https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM0 -
Hi @Sarunas
Welcome to the community!
I don't see the service you ordered has been allocated to your TomTom account. Please see the links provided by 'YamFazMan' above that should help you in getting in touch with our customer service team. Please provide them the order number and they should be able to sort this for you...
Thanks, Vikram0