I Can't connect via 52 to my mobile phone network using Bluetooth
mazdamx51992
Posts: 2 [Apprentice Seeker]
edited September 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
I seem to having a real issue connecting my TomTom Via52 to my mobile phone network, it connects for hands free calling without any problems but will not connect to network, I have reset device, including a drum roll restart, I have deleted and reinstalled my phone but still without any luck, this is a starting really annoy me now, please can someone help, the phone I have is Samsung A70.
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Best Answer
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VikramK
Posts: 11,624 
Moderator
Hi @mazdamx51992
Welcome to the community!
Have you tried deleting all the Bluetooth pairing on your smartphone before pairing it again with the TomTom? (After a factory reset on the VIA 52)
Please try it, if not done already...
Regards
Vikram5
Answers
Welcome to the community!
Have you tried deleting all the Bluetooth pairing on your smartphone before pairing it again with the TomTom? (After a factory reset on the VIA 52)
Please try it, if not done already...
Regards
Vikram