My credit card is being charged for a service that is no longer provided by TomTom.
Angelfan
Posts: 1 [New Seeker]
edited September 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Hello,
My credit card statement is showing I'm being charged by TomTom for an unknown service. In February I purchased for $1, Speed Camera for my VIA 155M but your website says this is no longer being provided. Who can I contact to get some help with this? I have contacted my credit card company to look into it as an unauthorized charge.
My credit card statement is showing I'm being charged by TomTom for an unknown service. In February I purchased for $1, Speed Camera for my VIA 155M but your website says this is no longer being provided. Who can I contact to get some help with this? I have contacted my credit card company to look into it as an unauthorized charge.
0
Best Answer
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DougLap
Posts: 8,003 
SuperuserHi @Angelfan
https://www.tomtom.com/en_gb/navigation/
If you log on on the above linked webpage then Click on the Person Icon top Right you will get some options including Subscriptions on the top of the next page.
Click on the Subscriptions and this should list the current subs. Tomtom have an auto renewal system which means that when you want you then terminate a subscription.
The following may be helpful.
https://help.tomtom.com/hc/en-gb/articles/360015806999
Doug6
Answers
Superuser
https://www.tomtom.com/en_gb/navigation/
If you log on on the above linked webpage then Click on the Person Icon top Right you will get some options including Subscriptions on the top of the next page.
Click on the Subscriptions and this should list the current subs. Tomtom have an auto renewal system which means that when you want you then terminate a subscription.
The following may be helpful.
https://help.tomtom.com/hc/en-gb/articles/360015806999
Doug