No maps found on VIA 1435

Malaka

Hi,
When I start the gps, it comes up with "no maps found".
It seems from my drive connect, I cant download maps. And I dont think its "activated"

I cant work out how I can retrieve the original activation code. Is this now useless?

Thanks
-Mal

VikramK

Hi @Malaka

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

DougLap

Hi @Malaka

Does this help.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

There is no need for an activation code. If you still have a problem let us know..

Doug

Malaka

Thanks for the quick response, however it doenst help.
I am not able to "clear" any folder and I have no maps available.

VikramK

Hi @Malaka

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

Malaka

Well thats great, it solve the problem, thank you.
I was under the impression that I would be getting updates to maps ongoing, is that right? Thanks again.