Your navigation device was affected by the GPS upgrade. Download your no-cost software fix here!

garyw74

where do i find the no cost fix
or how do i fix this issue

YamFazMan

Hi
@garyw74
Welcome to the site
Fully charge the Battery (At least 2 Hours)
A low battery can cause GPS Satellite fix problems
A Drum-roll Soft Start can help.... Hold the ON/OFF Power button in until you hear a Drum-roll sound... Then release the button.... This will reinitialize the devices Operating System, like restarting your PC

First Plan a route on the device... Now place the device outside with a clear view to the sky
(I used a 5200 mAh battery power-pack... while waiting for a Satellite lock)
It can take anything up to 30 Minutes to get the first Satellite Lock
After the Initial '1st Lock' the device should lock quickly onto the Satellites
__________________________

If you are still struggling to get a 1st GPS Fix
Try....
Follow the instructions above then... Place the device on the centre of the Cars roof (I used one of those 'Sticky' rubber mats to stop it sliding off the roof)
The device will obtain it's first GPS Satellite lock more quickly... The metal roof of the Car acts as a ground-plane for the SatNav GPS Antenna and increases the signal strength

DON'T FORGET... If you're using the cars roof
Keep an eye on the device, you wouldn't want a family member driving off not knowing its on the roof or a Thief walking off with your SatNav

Stay Safe... ATB YFM