Replaced GO50

robert_b
robert_b Registered Users Posts: 3
Apprentice Seeker
edited September 2020 in Devices using MyDrive Connect
My TomTom GO50 device was replaced back in February with a new device , it’s working great but the old device had lifetime Australia & New Zealand map updates where the new device has no map updates included. Is it possible to transfer the map updates from the old device?

Thanks for your past great service.

Answers

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Hi @robert_b

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • robert_b
    robert_b Registered Users Posts: 3
    Apprentice Seeker
    Hi Vikram,
    Thanks for the reply I saw your email I will try the soft reset of my tomtom and see how that goes.

    regards Robert

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