Replaced GO50 — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)

Replaced GO50

robert_brobert_b Posts: 3 [Apprentice Seeker]
edited September 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
My TomTom GO50 device was replaced back in February with a new device , it’s working great but the old device had lifetime Australia & New Zealand map updates where the new device has no map updates included. Is it possible to transfer the map updates from the old device?

Thanks for your past great service.

Answers

  • VikramKVikramK Posts: 11,155 Moderator
    Hi @robert_b

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • robert_brobert_b Posts: 3 [Apprentice Seeker]
    Hi Vikram,
    Thanks for the reply I saw your email I will try the soft reset of my tomtom and see how that goes.

    regards Robert
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