Installing software updates

Cathrine
Cathrine Registered Users Posts: 1
New Seeker
edited January 24 in TomTom Sports
My Spark/Runner 2 starts slowly. I have fixed this several times by updating the device software. But now I cannot find updates for my device on www.tomtom.com. Is software update no longer available?

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,939
    Superuser
    There are no more software updates. TT sports went out of business almost 3 years ago and ceased all development. try a factory reset which will put the latest software on it and clean up any bad code on the watch.
  • bigjoverton
    bigjoverton Registered Users Posts: 6
    Apprentice Traveler
    As My Spark 3 was not holding a charge I reset it and have now only got V1.3.255 on my watch rather than V1.7.64. Looses functionality of some things and Sports Connect does not have an update to latest software option as it used to!
  • tfarabaugh
    tfarabaugh Posts: 16,939
    Superuser
    As My Spark 3 was not holding a charge I reset it and have now only got V1.3.255 on my watch rather than V1.7.64. Looses functionality of some things and Sports Connect does not have an update to latest software option as it used to!

    They stopped offering 1.7.64 as it did not work it was causing battery drain and connectivity for many users and they were unable to fix it. And since they were already out of business it was likely not worth the cost to try and fix it.