traffic not wrking

DCK1971

I have a tomtom 5200 and the traffic has stopped working. I have a lifetime subscription and it says the service is unavailable. Why is this happening?

VikramK

Hi @DCK1971

Welcome to the community!
The subscriptions for your TomTom look okay on the account. Have you tried the troubleshooting steps advised on the below article-
https://help.tomtom.com/hc/en-us/articles/360014530220

Should that not help, please report the issue to our customer service team with the locations where the services have not worked and since when.

Thanks, Vikram