traffic not wrking — TomTom Community

traffic not wrking

I have a tomtom 5200 and the traffic has stopped working. I have a lifetime subscription and it says the service is unavailable. Why is this happening?

Answers

  • VikramKVikramK Posts: 10,897 Moderator
    Hi @DCK1971

    Welcome to the community!
    The subscriptions for your TomTom look okay on the account. Have you tried the troubleshooting steps advised on the below article-
    https://help.tomtom.com/hc/en-us/articles/360014530220

    Should that not help, please report the issue to our customer service team with the locations where the services have not worked and since when.

    Thanks, Vikram
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