traffic not wrking

DCK1971
DCK1971 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
I have a tomtom 5200 and the traffic has stopped working. I have a lifetime subscription and it says the service is unavailable. Why is this happening?

Answers

  • VikramK
    VikramK Administrators Posts: 13,782
    Moderator
    Hi @DCK1971

    Welcome to the community!
    The subscriptions for your TomTom look okay on the account. Have you tried the troubleshooting steps advised on the below article-
    https://help.tomtom.com/hc/en-us/articles/360014530220

    Should that not help, please report the issue to our customer service team with the locations where the services have not worked and since when.

    Thanks, Vikram