My device is saying 'Connection disabled go to sharing setting'. I only have 'My device' in settings

hxtrigger
Registered Users Posts: 2 
New Seeker

New Seeker
Answers
-
Hi @hxtrigger
Welcome to the community!
Are you able to access 'Information Sharing' by following the steps below-
If not, then please report this to our customer service...
Thanks, Vikram0 -
Hi
In settings I only have ‘about my device’.
I do not have ‘me and my device’. No open updates on my drive.
How do I get around this?0 -
@hxtrigger
Please get in touch with our customer service. They can activate a software patch/fix that can be downloaded to resolve this problem.
Regards, Vikram
0