How to reactivate sleep mode

GaryPailing Registered Users Posts: 1
Apprentice Seeker
My device has now decided that it will not go into sleep mode when the power is switched off. It just stops on and the Tom Tom logo flashes until the battery runs out. On a long run when I stop I loose my route. I have tried a factory reset and switched on the option in settings but it still refuses to go into sleep mode.


  • VikramK
    VikramK Administrators Posts: 14,710
    Hi @GaryPailing
    Welcome to the community!
    Could you check if a recovery mode helps-

    If the above does not help and I would advise reporting this to the customer service.

    Regards, Vikram