My Via 135 will not connect to MyDrive Updates using a PC

martinxyz
martinxyz Registered Users Posts: 1
New Seeker
edited September 2020 in MyDrive Connect
Anyone know a fix for this?

Answers

  • ChrisD1
    ChrisD1 Registered Users Posts: 0
    New Seeker
    Good Morning All
    Go6000 with application version 18.203
    new Dell PC with windows 10, and using the computer USB port with no intermediate hubs, but device will not connect
    tried multiple USB cables just to check
    followed the guide to update driver in the network device manager, but there is no TomTom driver listed as unknown driver or RNDIS or NDIS
    I have checked the network adaptors folder and system devices folder
    (also searched my C drive for "RNDIS" or "NDIS", but nothing obvious shows

    I have also reloaded TomTom my drive connect for PC and hard reset my G06000 by pressing the off button for 15 seconds
    Rgds
    Chris
  • rider1rider
    rider1rider Registered Users Posts: 1,489
    Exalted Pioneer