Can I add caravan software to GO 6200?

KevinPearson

I currently have the 6200go and would like to know if it is possible to add the caravan software on this device, so that I do not have to buy another Tom Tom with the caravan already on.

YamFazMan

Hi
@KevinPearson
Welcome to the site....
Click on the Link below
Scroll to the bottom of the screen...
Enter the first 2 Characters of your serial number for a Compatibility check...
Here... https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/europe-camper/

Stay Safe... ATB YFM

KevinPearson

Hello, I have typed the serial number (ZA) on the website and it says it is compatible. Do you know how I would get the caravan update on there?

YamFazMan

Hi
@KevinPearson
Purchase the required Map.....
___________________________

The NAV5 (Wi-Fi) devices normally update using Wi-Fi....
If Wi-Fi is not available or is slow/unstable/unreliable.....
See Option... (2) Connect over USB....

TomTom Video... Updating your navigation device using Wi-Fi



If you have successfully connected your device to your Wi-Fi....
To check your Connection Speed, Signal Strength & Quality
On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on Your WI-FI name (The one Showing as connected)
A new Menu Page opens


On the left-hand side of the screen is your Wi-Fi Connection Status

Tomtom recommends a minimum Wi-Fi download speed of 30Mbps
Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
All the update actions are executed on the device...
___________________________

Option... (1) Connected Wi-Fi
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

I always update my devices one Update at a time
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

Note... NAV(5 Wi-Fi) devices connected over Wi-Fi do not require MyDrive Connect to be running Even if MyDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices
____________________________

Option... (2) Connected USB
If Wi-Fi is not available or is slow/unstable/unreliable.....
Tomtom recommends a minimum Wi-Fi download speed of 30Mbps

Connecting hard-wired over USB is normally more reliable than any Over The Air Connections
Updating your new device over USB will require "MyDrive Connect"
Get it here..... https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect

There's no need to login to MyDrive Connect... See Note... (1)
Connect your Device to a USB Port on your PC
The Update will hopefully complete

If you're using a Laptop it would be also more advisable to use a hard-wire connection back from the Laptop to the Router....
_________________________

Note... (1) MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wi-Fi" etc....


If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wi-Fi" Splash screen... MyDrive Connect only needs to run in the background on the PC Taskbar... The NAV(5 Wi-Fi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all the update actions are executed on the device...
Tap the 4Dot (.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

Stay Safe... ATB YFM

KevinPearson

All the maps and speed camera updates are up to date via WiFi , I have lifetime updates but I have recently purchased a caravan and now need the caravan software on my existing device.

miketorcy

I'm afraid you can't!

KevinPearson

Great only had the current 2 years now I’ve got to spend another £380 on a new. It’s naughty really on Tom toms does not allow to change software when the device I’ve got cost over £300 now it’s redundant.

YamFazMan

Hi
@miketorcy @KevinPearson

miketorcy wrote: »

I'm afraid you can't!

But for devices with serial number starting 'ZA'....
The computer say's 'Yes'....


Also see this post... https://discussions.tomtom.com/en/discussion/comment/1630021/#Comment_1630021

Perhaps @VikramK can clarify.... Yes or No ???

Stay Safe... ATB YFM

VikramK

Hello All

The Camper map is not compatible if you have a standard car navigation device. The webshop has a glitch because both models have serial numbers starting with 'ZA'.
I think the software on a standard car navigation device may not be able to plan routes with the same accuracy as on a Camper model.

You might be able to install the map but we have seen reports where the device loses vehicle profiles, and some other issues etc.

Thanks, Vikram

KevinPearson

Thanks Vikram. Very disappointed to here this. Will look at Garmin machine if got to purchase a new one.