GO 600 Lifetime Map Subscription Expired

dhherrmann
dhherrmann Registered Users Posts: 2
Apprentice Seeker
I have a GO 600 That is still currently supported but I am receiving a map subscription expired notation even though I have Lifetime Map Subscription. How do I get my GO 600 updated? The last update I believe was In March of this year. My ONE XL S, VIA 125 and GO 750 are no longer supported so updated maps are no longer available, this I understand. Can I please get some help on getting this resolved?

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Answers

  • dhherrmann
    dhherrmann Registered Users Posts: 2
    Apprentice Seeker
    Thank you for your quick response and intervention. My GO 600 is currently up to date thanks to you.
  • AlexandarSerbia
    AlexandarSerbia Registered Users Posts: 9
    Apprentice Seeker
    I have a serious problem.
    I have TomTom GO 6000, 8 GB internal memory, QQ , MyDrive Connect..
    I had maps on internal memory Europe + France building ver. 9.66 .
    I have tried to install ful Europe with building using SD card and something went wrong and instalation failed and now I've got the message on the devise that there are no maps and to download again the same maps and in My Drive Connect I don't have any maps avalaible to reinstall or download.
    I have tried soft reset and to clear download folder in My Drive and nothing solved this isue.
    https://help.tomtom.com/hc/en-gb/articles/360013900620
    https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found#latest
    https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

    Nothing of this didn't solved the problem.
    Please if somebody could help me to resolve this problem.
  • AlexandarSerbia
    AlexandarSerbia Registered Users Posts: 9
    Apprentice Seeker
    In MyDrive Connect it says my device is up to date and all I get under "MY MAPS" under "MY CONTENT" is a loyalty offer.
    My serial number is QQ aplication version 18.203.0026.311 (0) (05.04.2019.)
    Instaled maps were Europe with France building v955.6861 from 07/2015 .
    And one more thing: on the device there is a serial number QQ GO6000 model 4FL60 4FL6.001.00, and in the device in the option bacis information about the device is TomTom GO 6100 , QQ (0), aplication version 18.203.0026.311 (0) (05.04.2019.)
    Should't this model have life time maps and traffic update?
    I haven't got any option to update maps in MyDrive Connect.

    Please if you can check my device and help me to solve this isues.
    Thank you in advance.
    Best regards,
    Aleksandar Ilic