Tried to do the buildings update but it has wiped my memory and I now have no maps ! Help please ?
Mouse8
Posts: 3 [Novice Seeker]
Hi all, I have tried to update my GO 5000 after being prompted by email. Have gone on and started the buildings update but it took forever, failed and has now wiped all my memory so I have no maps at all. Is TomTom having a moment ? Is there something wrong with this update or am I just unlucky ??????? Any advice appreciated thank you in advance !
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Best Answer
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DougLap
Posts: 8,904 
SuperuserHi @Mouse8
Does this help
https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1
Possibly @VikramK will add a small map to your account which you can add to your internal memory.
Doug5
Answers
Superuser
Does this help
https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1
Possibly @VikramK will add a small map to your account which you can add to your internal memory.
Doug
Superuser
Glad you have sorted the GO5000. Here is a video which might hep re your Pro GO620.
https://discussions.tomtom.com/en/discussion/1041654/no-maps-available-wi-fi-devices#latest
Doug
Superuser
Maybe @VikramK can check to see what the logs say for your unit on the TT servers and see if there is a problem if you have tried several times.
Doug