System memory full but no card

abek470

My Go 50 indicates there is no card available.
MyDrive connect says the system memory is full. I cannot clear memory by removing installed maps.
It says at least one map should be available, other installed products are just 4 voices.
How can I restore the system?

DougLap

Hi @abek470

Hopefully @VikramK can have a look at the logs for our unit on the TT servers and if necessary add a small map to your account so you can load it on the units internal memory and then sort the unit out. Look back on Monday.

Doug

YamFazMan

Hi
@abek470
Welcome to the site....
The early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now 9GB +

As Doug says VikramK or lampard the Forum Moderators can add a small Map to your Account to get you passed the 'Catch22' No Maps Found error....
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

Stay Safe... ATB YFM

DougLap

Hi @abek470

Hopefully @VikramK can have a look at the logs for our unit on the TT servers and if necessary add a small map to your account so you can load it on the units internal memory and then sort the unit out. Look back on Monday.

Doug

YamFazMan

Hi
@abek470
Welcome to the site....
The early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now 9GB +

As Doug says VikramK or lampard the Forum Moderators can add a small Map to your Account to get you passed the 'Catch22' No Maps Found error....
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

Stay Safe... ATB YFM

abek470

@DougLap and @YamFazMan , thanks for the comments and support.
Things are solved now. Much appreciate your help.
Best regards

YamFazMan

Hi
@abek470
You're welcome, glad you're sorted

Stay Safe... ATB YFM