Update failed "Checking_data" message — TomTom Community

Update failed "Checking_data" message

LucianoRLucianoR Posts: 16 [Apprentice Traveler]
edited August 2020 in MyDrive Connect
My Drive Connect has reported the presence of 3 updates. I connected the VIA 52 to the computer and gave the command to download 2 updates. After about 2 hours, it is reported that the update has been 100% downloaded. But the "Checking_data" message came out without copying the update on the VIA 52. After 1 hour I canceled the operation that I tried again with the same results.



Mod edit: Machine translated (Dutch )


Answers

  • VikramKVikramK Posts: 10,896 Moderator
    Hi @LucianoR

    Welcome to the community!
    Could you try installing one update at a time using the My Content tab in MyDrive Connect...

    vl60tw5rhfz9.png

    Also, the other reasons are explained in Case 3.1 on this topic
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