Cannot install the latest version of My Drive Connect home. — TomTom Community

Cannot install the latest version of My Drive Connect home.

swiftfloswiftflo Posts: 14 [Apprentice Traveler]
edited August 2020 in MyDrive Connect
I have been trying to DL and install the latest updates to my Start 42 satnav, but could not. So I have uninstalled My Drive Connect and My Drive Home. Now I cannot reinstall My Drive Home, I am told there is a failure to install it.

How do I overcome this please.

Answers

  • YamFazManYamFazMan Posts: 19,272
    Superusers
    Hi
    @swiftflo
    Updating your Start 42 over USB will require "MyDrive Connect"
    Get it here..... https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect
    Do not have your Start 42 connected to your PC while installing MyDrive Connect
    Install and Run MyDrive Connect
    Connect your Device to a USB Port on your PC

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    If you're using a Laptop it would be also more advisable to use a hard-wire connection back from the Laptop to the Router....

    Stay Safe... ATB YFM
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