Route changes — TomTom Community

Route changes

Timo_NikulaTimo_Nikula Posts: 2 [New Seeker]
When I choose a route in MyDrive and sends it to my Rider 550 the device recalculate to another route. WHY? I choose to plan in the app so I can choose from different alternatives. and then the device don't care! Frustrating

Best Answer


  • RoadRiderRoadRider Posts: 714 [Revered Pioneer]
    Did you use Send Stops or Sync this route as track?

    With Send Stops only the Stops (WayPoints) are send to the device as active route. Your own route preference is used so the route can change.

    With sync as track only a detailed path is send to the device whiteout the stops and saved in MyRoutes.
    To be able to generate navigation instructions the track wil be mapped to the map loaded on your Rider. This proces uses your vehicle settings. When your track uses a path that is not accessible for your vehicle according the map on the Rider an alternative path will be used.
    Also strange glitches in your path like going 50 meters into a side road and make a u-turn will be filtered out.

    Using tracks changes are less frequent for a roundtrip. It’s best to create the track using the same map and vehicle sittings.

    When the stop are important like a castles route it’s beter to use Send Stops (Max 20) or a .ITN route (max 255 stops)
  • Timo_NikulaTimo_Nikula Posts: 2 [New Seeker]
    one way. get 3 alternatives and chooses the one I like and send to my rider 550. The rider changes to fastest route
  • YamFazManYamFazMan Posts: 19,667
    edited August 2020
    one way. get 3 alternatives and chooses the one I like and send to my rider 550. The rider changes to fastest route
    If you select one of the alternate routes you need to a Stop or Stops to the to help to form/retain the route....

    A Route planned directly on the device generates a .ITN Route....
    A Route planned using MyDrive Connect and saved to the device using the Save & Sync option is a .GPX Track... A .GPX Track is basically a breadcrumb track that you follow....

    A Route planned using MyDrive Connect and saved to the device using the Send Stops option is an ITN route....

    Maybe Useful....
    I prefer .ITN Routes....
    A Route planned directly on the device is a .ITN Route
    An .ITN Route uses Stops and the device plans the route between the stops... An .ITN Route will respond to Live Traffic and any route deviations BUT an .ITN route will doggedly follow the stops in the order they were created, if you miss a stop, the device will continuously attempt to guide you to the missed stop... You have to cancel the problem stop on the device to avoid it

    If you want to force a different route you simply add more stops
    Note...When you add the extra Stops Max Zoom right into the road
    Don't put the stop on the wrong side of a dual track road (Journey loop back errors)
    Don't put the stop up a side-road... It may guide you though a built-up area via side streets back to your route, instead of a u-turn
    Don't put the stop on a traffic Island always place a guidance stop further up road on the route after the required traffic island exit....

    Using the MyDrive Web Route planner....

    Using a .ITN Route planned on the MDW Route planner...
    The latest version of MyDrive Web Route planner....
    For .ITN Routes with NO Stops... The Menu Shows 'Send Destination'
    For .ITN Routes with Stops........... The Menu Changes to 'Send Stops'
    The MyDrive Web Route planner only sends the route to the device as a Destination... Or if you add Stops it send it as a Route (But it is not automatically saved in MyRoutes)
    If you are using .ITN route and 'Send Stops'
    see my workaround below



    Complex Twenty Stop .ITN Route Rider 400

    Be Aware .ITN Routes....
    If your starting point IS NOT your present location there's a BUG
    When using the 'Send Stops' option, during an "A" to "B" route transfer and when 'A' IS NOT your present location...
    The device drops Location "A"
    This bug also applies to Multi-Stop/Waypoint routes... 'A' to 'B' to 'C' to' D' to 'E' etc...

    For a more detailed info about the 'Dropped 1st Stop Bug'
    Click on the Link...

    This is the workaround method I use....

    The Tomtom MyDrive Web Route Planner....
    Get it Here...

    (1).... Plan my Route with the MyDrive Web Route planner (With or Without Stops as required)

    (2)... Zoom in... Place a Sacrificial stop close to the Start Icon

    (4)... Choose the 'Send Stops' option... The route will sync to your device

    (5)... The device will calculate your route from your 'Present location'
    (5.1)... The device will calculate your route using Stops in the order that you placed the Stops in the route
    (5.2)... If the planned Start of the Route is your 'Present location'... Then skip Bullet-point... (6)

    (6)... When the route has calculated, Pinch zoom to the correct start of your Route (The Sacrificial Stop Icon) 'Long Tap' (Tap and hold for +1 second) on the Sacrificial Stop Icon --> A quick menu opens --> Tap the 3Dot icon --> Choose 'Use as a Starting Point'
    The device will calculate your route from your new location

    (7)... Saving the Route
    'Quick Tap' anywhere on the Route --> A quick menu opens --> Tap the 3Dot icon --> Manage route --> Add to my Routes.... Edit the Route name as required or simply Tap Add

    Note... (1) A 'Quick Tap' and 'Long Tap' of the screen gives different menu options
    Note... (2) The MyDrive Web Route planner will sync a route with a Max of 20 stops

    Stay Safe... ATB YFM

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