Whats the problem with renewing the Speed Camera updates this year?

TT Trev
TT Trev Registered Users Posts: 6
Apprentice Traveler
in TomTom Services
I have owned a Go5000 for a few years now.
Last year, I bought a yearly update for £15.99 and it was on my Go5000 within an hour. Good Service.
This year, I bought a yearly update for £29.95 and two days later is still not showing as ready and available for updating my Go5000, Bad Service.
I can not believe that these updates are manually done, so won't be affected by CV19 outbreak.
So what the hell is going on with the update this year, please?
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  • TT Trev
    TT Trev Registered Users Posts: 6
    Apprentice Traveler
    I don't see any way of contacting them at the moment.
    Do enlighten me as the to the email or preferably a telephone number, please.
    We are starting a Bank Holiday Weekend, and I want the service that I have paid for.
    Simple really!!!

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