Why are lifetime maps NOT lifetime?

spwmemorex
spwmemorex Registered Users Posts: 1
New Seeker
I bought TomTom GO 620 in November 2018 but never set it up until today. It now says my "subscription expired in Jan. 2019'. So now the only option I'm given is to buy maps @ $65 or $80. Can that be changed?
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Answers

  • spwmemorex
    spwmemorex Registered Users Posts: 1
    New Seeker
    Why are lifetime maps not lifetime?
  • YamFazMan
    YamFazMan Posts: 20,804
    Superuser
    Hi
    @spwmemorex
    Welcome to the site....
    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Hi @spwmemorex

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram