How long does an update take — TomTom Community

How long does an update take

My device says it is getting ready - but it has said that for 3/4 of an hour

Answers

  • YamFazManYamFazMan Posts: 18,423
    Superusers
    edited August 2020
    HI
    @TomTomisuseless ... My Tomtom’s are all working OK ;)
    Welcome to the site...
    Firstly Try....
    Disconnect your GO 5000
    Logout of MyDrive Connect....
    From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect & Login... Connect your GO 5000....
    __________________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
    ___________________________

    I have 110 MB/s Broadband, Win 10 PC hard-wired back to the router, the full Europe Map is 9+ GB in size
    My GO 5000 takes around 55 to 65 Minutes to update the Map....

    Important Catch22....
    The early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... The Map size now exceeds the 8GB on-board Memory size on the NAV4 devices, this is an unfortunate, but real Catch22 situation....
    The latest NAV4 Full Europe Map size is now 9GB +

    @VikramK or @lampard the Forum Moderators can add a small Map to your Account to get you passed the 'Catch22' No Maps Found error....
    See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

    Stay Safe... ATB YFM
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