Professional 6250 shows expired lifetime speedcam and traffic updates

Pancourier

Hi all

Have a 6250 professional for my truck. satnav showing soon to expire speedcam and traffic extras, which I thought were lifetime. Purchased updates, but will still not show as new licences. please help??

Thanks in anticipation

DougLap

Hi @Pancourier

Looking at the Tomtom product details it does suggest that the Pro GO6250 comes with Lifetime Traffic and Cameras so hopefully @VikramK can clarify tomorrow and if appropriate sort the settings out on your unit . I think once he has advised what he has done you will have to if necessary contact Customer Support to sort out the Purchased updates you refer too.

Look back here tomorrow.

Doug

VikramK

Hi @Pancourier

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check again.



Regards, Vikram

PilotDan

This has happens to me too, please help

VikramK

Hi @PilotDan

Welcome to the community!

I have asked my team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

CosminCSM

Hello,I have a 6250 professional for my truck. satnav showing soon to expire speedcam and traffic extras, which I thought were lifetime. Purchased updates, but will still not show as new licences. please help me.

VikramK

Hi @CosminCSM
Welcome to the community!
Fixed the services for your GO PROFESSIONAL 6250, just do a soft reset and check again.

Regards, Vikram