Professional 6250 shows expired lifetime speedcam and traffic updates — TomTom Community

Professional 6250 shows expired lifetime speedcam and traffic updates

Hi all

Have a 6250 professional for my truck. satnav showing soon to expire speedcam and traffic extras, which I thought were lifetime. Purchased updates, but will still not show as new licences. please help??

Thanks in anticipation

Comments

  • DougLapDougLap Posts: 7,700
    Superuser
    Hi @Pancourier

    Looking at the Tomtom product details it does suggest that the Pro GO6250 comes with Lifetime Traffic and Cameras so hopefully @VikramK can clarify tomorrow and if appropriate sort the settings out on your unit . I think once he has advised what he has done you will have to if necessary contact Customer Support to sort out the Purchased updates you refer too.

    Look back here tomorrow.

    Doug
  • VikramKVikramK Posts: 11,581 Moderator
    Hi @Pancourier

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check again.



    Regards, Vikram
  • PilotDanPilotDan Posts: 2 [Apprentice Seeker]
    This has happens to me too, please help
  • VikramKVikramK Posts: 11,581 Moderator
    Hi @PilotDan

    Welcome to the community!

    I have asked my team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
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