TOMTOM Home App Crashes when SatNav connects to MacBook Pro

Areya

Hello,

I have a MacBook Pro OS Catalina 10.15.6. I have installed the java script and the TomTom Home now installs and opens. However, when I connect my SatNav to my MacBook (Toyota Aygo Eclipse II (AVN 4429 / 4430 / 4400 version), the app crashes and states it's a Java issue:

Process: java [1283]
Path: /Library/Java/JavaVirtualMachines/jdk1.8.0_251.jdk/Contents/Home/bin/java
Identifier: com.tomtom.hc.controller.main.H2CApplication
Version: 2.20.15.105 (1.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1278]
Responsible: java [1283]
User ID: 501


How do I solve this problem?

Thank you

DougLap

Hi @Areya

Does this help you

https://discussions.tomtom.com/en/discussion/comment/1721078/#Comment_1721078

Doug

Areya

Hi Doug,

I'm not as technical as I probably came across, I copied and pasted my error report!

But, your suggestion, is that for Android phones? I googled it!

Thank you

DougLap wrote: »

Hi @Areya

Does this help you

///storage/emulated/0/Download/8b106806-8bb5-49cd-80bb-6d7a3b9eb6b3.MP4

Doug

DougLap

Hi @Areya

Sorry wrong link. I have edited my post.

Doug

Areya

No worries and thank you, I did follow that and have a newer version of that Javascript, I'm not sure if that would cause a problem..?



Thank you

DougLap wrote: »

Hi @Areya

Sorry wrong link. I have edited my post.

Doug