cancel order

4Paws
4Paws Registered Users Posts: 1
New Seeker
edited August 2020 in Devices using MyDrive Connect
please cancel this ORDER 410xxxx95


Answers

  • VikramK
    VikramK Administrators Posts: 13,716
    Moderator
    Hi @4Paws
    Welcome to the community!
    I would recommend that you contact our customer service.
    I have also edited your post above to avoid sharing of private or personal information on a public forum. Thanks, Vikram
  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @4Paws

    For clarity this is a customer based forum where other users seek to help one another with issues they may have. The only way to get your matter resolved is to contact customer support.

    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Chat is during normal working hours only and is very busy and you may have to try a few times to get into Chat.

    There is currently no Phone line Customer Support with so many working from home.

    If you have a problem with the above link try another browser.

    You could also try Clicking on Contact Us at the bottom of this page under the heading Support.

    When you have signed in on the next page Tap Red Contact Us

    Type Help in next box then hit return

    Help box appears with a few suggestions. Just Tap the Contact Us at the bottom

    Box appears with Chat/Email

    Doug

Categories