Update 'my devices' in mydriveconnect? — TomTom Community

Update 'my devices' in mydriveconnect?

bemuzedukbemuzeduk Posts: 6 [Apprentice Traveler]
How do I update 'my devices' in mydriveconnect?

I have added a new device, but I can't find how to remove an old one.

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Answers

  • DougLapDougLap Posts: 7,953
    Superuser
    Hi @bemuzeduk

    When you open My Drive and select My Devices you should have a Dustbin icon at the bottom of w=each image which you can use to delete a unit from the Account.

    Regarding updating unless the new item is a Wifi device then you select the unit in My Devices and it should show you any available updated.

    If the new device is a Wifi device then you update it as follows:-

    https://discussions.tomtom.com/en/discussion/1034265/updating-your-navigation-device-using-wi-fi/p1?new=1

    Doug
  • bemuzedukbemuzeduk Posts: 6 [Apprentice Traveler]
    thanks Doug.

    old item deleted!

    when I said 'update', of course I meant to say 'edit'. My mistake sorry.

    What I meant is can I edit the name of the device in my drive connect?
  • DougLapDougLap Posts: 7,953
    Superuser
    edited August 2020
    Hi @bemuzeduk

    Edited post

    I have 4 TT devices on one account and I looked at using either a Win 10 PC or a MacBook Pro and in both cases I do not get an. option to change the Devices name but note Laure123 's comment that apparently you can with Nav 4 devices.

    Doug
  • bemuzedukbemuzeduk Posts: 6 [Apprentice Traveler]
    thanks Laurie, excellent advice.

    Interesting that it works on my Go 6000, but not my Go 825.

    I suppose I could remove it and add it again.

    Geoff
  • LAURE123LAURE123 Posts: 1,632
    Superuser
    edited August 2020
    Hi @bemuzeduk

    Thanks for your feedback. @DougLap was right. :)

    I just did the test with my Start25 which is a NAV3 (3rd generation of TomTom devices) and it doesn't work either, no "pen" for a name edit.
    So this option exists for the NAV4s (your GO6000, my GO5100) certainly also for the NAV5s (Wifi devices) but I do not have a Wifi device to do the test to verify, but Not for the NAV3s (your GO825, my Start25 ).

    You can remove and add again your GO825 in your account but that will not change anything for this option. Link a device to a TomTom account can sometimes not be easy, I wouldn't recommend it just for a test.

    I will edit my previous post which contains error for MDC on MAC OS.

    thanks again.

    Regards

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