Renault clio 2009 mk3 carminat

charliejayne
Registered Users Posts: 4 
Novice Seeker

Novice Seeker
i am getting the 'Problem with map you cannot use this map on this device: united_kingdom_and_republic_of_ireland-918. please can you help and advise what i need to do to solve the problem.
0
Answers
-
Hi @charliejayne
Hopefully @VikramK maybe able to reactivate your map. Look back here tomorrow.
Doug0 -
Hi @charliejayne
Welcome to the community!
The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.
Thanks, Vikram0 -
where do i find the new map download? i have taken the old map off and saved it to the laptop. the tabs in TomTom home where my SD card is connected just sit on the loading bar. please help.0
-
charliejayne wrote: »TomTom home where my SD card is connected just sit on the loading bar. please help.
I am not sure what that means?
The activated map should be offered as a download in TomTom HOME. See the video below-
Regards
Vikram0 -
hi Vikram, i have taken the old maps off and gone to the update tab like the youtube video says and all it is doing is sitting there on the loading bar. it doesn't seem to have any map download available on my account. have you any idea how i can get around this? thank you0
-
Hi @charliejayne
If you click on the Maps icon or any of the others can you see a map you can download.
Doug0 -
Hi @DougLap
when i have the SD card inserted the tabs are the same, they sit there with a loading bar and thats all.
Charlie0