voice control cannot be used with your display language
bemuzeduk
Posts: 6 [Apprentice Traveler]
Hi,
my TomTom go 6000 shows the message
'Voice control cannot be used with your display language'
even though my chosen language is English
I have tried both UK and US
any ideas?
my TomTom go 6000 shows the message
'Voice control cannot be used with your display language'
even though my chosen language is English
I have tried both UK and US
any ideas?
0
Best Answers
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DougLap
Posts: 8,002 
SuperuserHi @bemuzeduk
If you have selected English UK then you need to load either Serena or Malcolm as they are computerised voices which are what is required. If they are not available on your unit, make sure you scroll all the way up the list of voices as that is where they are often listed, then let us know and we can ask @VikramK to add the voices to your account.
Doug6 -
DougLap
Posts: 8,002
SuperuserHi @bemuzeduk
You will find it in the manual that a computerised voice is required.
Have you found the voices or do you need them to be added to your account.
Doug5 -
bemuzeduk
Posts: 6 [Apprentice Traveler]
yes thanks Doug,
all sorted, I'm with Serena now. :-)
(don't tell the wife)
Geoff0
Answers
Superuser
If you have selected English UK then you need to load either Serena or Malcolm as they are computerised voices which are what is required. If they are not available on your unit, make sure you scroll all the way up the list of voices as that is where they are often listed, then let us know and we can ask @VikramK to add the voices to your account.
Doug
that was easy.
Bizarre that it's not made clear anywhere.
Superuser
You will find it in the manual that a computerised voice is required.
Have you found the voices or do you need them to be added to your account.
Doug
all sorted, I'm with Serena now. :-)
(don't tell the wife)
Geoff
Superuser
Glad you are sorted. In more ways than one????
Doug
Superuser
You need the Serena voice if you are using English U.K. Hopefully @VikramK can add the voice to your account. Look back here Monday.
Doug
Activated the computer voice, Serena, for your TomTom. Please check for updates in MyDrive Connect.
Also, I have changed your user name to avoid displaying your device serial number. Please don't post private or personal information on a public forum. If you wish to use a different user name please let me know and I will change it(subject to availability)
Thanks, Vikram