Why cant i end my prenumeration on speed cameras — TomTom Community

Why cant i end my prenumeration on speed cameras

Tomtom123456Tomtom123456 Posts: 1 [New Seeker]

I cant on the web page. The telephone number for Sweden not in use

Comments

  • DougLapDougLap Posts: 6,908
    Superuser
    Hi @Tomtom123456

    I assumee you wish to stop a subscription.

    Try the following.

    Open https://www.tomtom.com/sv_se/

    Log in top right.
    When logged in Tap the person Icon top right
    You should now have a page with your account details and a subscription heading.
    Click on the Subscription heading and you should have a list of your subs. Select the one concerned and I think there is a facility for you can stop the subscription.

    If that does not work then try the following to get to customer support

    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Chat is during normal working hours only and is very busy and you may have to try a few times to get into Chat.

    There is currently no Phone line Customer Support with so many working from home.

    If you have a problem with the above link try another browser.

    You could also try Clicking on Contact Us at the bottom of this page under the heading Support.

    When you have signed in on the next page Tap Red Contact Us

    Type Help in next box then hit return

    Help box appears with a few suggestions. Just Tap the Contact Us at the bottom

    Box appears with Chat/Email

    Doug
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