TomTom Runner 2 screen doesn't work — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

TomTom Runner 2 screen doesn't work

Javi10Javi10 Posts: 1 [Apprentice Seeker]
edited August 2020 in Spark, Spark 3, Runner 2 and Runner 3
The screen of my TomTom Runner 2 doesn't work. I've tried factory reset but nothing changes.

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Does anyone know how to fix It?

Comments

  • tfarabaughtfarabaugh Posts: 16,644
    Superusers
    It is a bad display, if a factory reset does not work the watch is dead. TT does not offer a repair service and that product was discontinued years ago (TT Sports went out of business over 2.5 years ago). You need a new watch, there are plenty of brands out there with better feature sets for less money these days.
  • CM_AjaxCM_Ajax Posts: 2 [Apprentice Seeker]
    The watch is not dead. It is still working, but the LCD screen doesn't refresh properly. Just "warm" it around 40 degrees (Celsius), or over, and you will see the screen updating normally. It may be a bad LCD material o some degradation of LCD voltage driver circuit.
  • tfarabaughtfarabaugh Posts: 16,644
    Superusers
    CM_Ajax wrote: »
    The watch is not dead. It is still working, but the LCD screen doesn't refresh properly. Just "warm" it around 40 degrees (Celsius), or over, and you will see the screen updating normally. It may be a bad LCD material o some degradation of LCD voltage driver circuit.

    How do you propose to heat a watch to over 40C (104F) and keep it that way? Unless you live in the desert it will immediately cool down. Not really a fix, the watch is still defective.
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