Connecting to Computer — TomTom Community

Connecting to Computer

master_of_puppetsmaster_of_puppets Posts: 1 [New Seeker]
I keep getting USB device not recognised when I plug in my Start 25. I'm using Windows 10, however had the same problem on Windows 7


  • VikramKVikramK Posts: 12,734 Moderator
    Hi @master_of_puppets
    Welcome to the community!
    Could you perform a soft reset when the device is connected to the MyDrive Connect?

    Regards, Vikram
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