Contact Support - Live Chat — TomTom Community

Contact Support - Live Chat

outdooroutdoor Posts: 3 [Apprentice Traveler]
Under contact support it says there is a live chat, yet i see no option anywhere to connect with someone live. As well if I'm paying for an App, i would expect to be able to talk with someone to resolve the issue.

Answers

  • YamFazManYamFazMan Posts: 19,442
    Superusers
    edited October 2020
    Hi
    @outdoor
    Welcome to the site....
    Due to COVID-19 the phone service has been suspended
    For Tomtom Support Email or Chat lines...(Normal Office Hours)
    The way of contacting Customer Services has changed
    (1)... A couple of Tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
    _________________________

    (2)... Tomtom FAQ … How to Contact Tomtom Support....
    Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

    Stay Safe... ATB YFM
  • fuchs_peterfuchs_peter Posts: 1 [New Seeker]
    I placed an order as guest and put a wrong email address. The confirmation and bill are now sent to a wrong person. How can I change it?
This discussion has been closed.

Who's Online in this Category0