Contact Support - Live Chat

outdoor
outdoor Registered Users Posts: 3
Apprentice Traveler
Under contact support it says there is a live chat, yet i see no option anywhere to connect with someone live. As well if I'm paying for an App, i would expect to be able to talk with someone to resolve the issue.

Answers

  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    edited October 2020
    Hi
    @outdoor
    Welcome to the site....
    Due to COVID-19 the phone service has been suspended
    For Tomtom Support Email or Chat lines...(Normal Office Hours)
    The way of contacting Customer Services has changed
    (1)... A couple of Tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
    _________________________

    (2)... Tomtom FAQ … How to Contact Tomtom Support....
    Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

    Stay Safe... ATB YFM
  • fuchs_peter
    fuchs_peter Registered Users Posts: 1
    New Seeker
    I placed an order as guest and put a wrong email address. The confirmation and bill are now sent to a wrong person. How can I change it?
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