Anyway to identify the current status of the update servers?

JReed
JReed Registered Users Posts: 2
Apprentice Seeker
in MyDrive Connect
I keep trying to update my device using the TomTom MyDrive application on my Windows 10 machine and it keeps saying that the servers are unavailable or overloaded. Would love to know if there's a way to identify the server status before I attempt to update.
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Answers

  • YamFazMan
    YamFazMan Posts: 21,132
     Superuser
    edited August 2020
    Hi
    @JReed
    Welcome to the site....
    If I have a problem with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1696115/#Comment_1696115
    ______________________

    On a Mac....
    The "HOME3" and the "MyDrive Connect" folders are located here...
    MacOS: Users\Username\Library\Application Support\TomTom\

    Stay Safe... ATB YFM

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