No Maps Found/ No Maps to download

mikehedd

Hi

I have 2010 Megane with the TomTom Carminat. Had the car now for nearly 4 years, everything was fine with the system till last week. When using the supplied SD card the screen is constantly on egg-timer. It is not being recognised by my laptop so I'd say it's corrupted. Followed the instructions to format a new SD card but now getting the error "No Maps Found" and there is nothing to download from TomTom Home. I had a back-up, but unfortunately that was on my old laptop.

Surely I can't be in the position of having no maps at all and being required to purchase it by the year?

Any assistance is appreciated.

Thanks

VikramK

Hi @mikehedd
Welcome to the community!
Note: I have reactivated the map for your device.
Just follow the steps - 1-2-3-4 on this article- https://help.tomtom.com/hc/en-gb/articles/360013961519
The next step would be to install the map which is offered for download in TomTom HOME.

Regards
Vikram

DougLap

Hi @mikehedd

Hopefully when @VikramK picks this up tomorrow he may be able to activate a map for you and advise what to do. Look back then.

Doug

VikramK

Hi @mikehedd
Welcome to the community!
Note: I have reactivated the map for your device.
Just follow the steps - 1-2-3-4 on this article- https://help.tomtom.com/hc/en-gb/articles/360013961519
The next step would be to install the map which is offered for download in TomTom HOME.

Regards
Vikram

mikehedd

Brilliant

All sorted.

Thanks

DougLap

Hi @mikehedd

Glad you are sorted

Doug