Tomtom GPS not working — TomTom Discussions

Tomtom GPS not working

Katja28
Katja28 Registered Users Posts: 1
New Seeker
edited September 2020 in Devices using MyDrive Connect
Hello, I am writing on behalf of my dad, his Tom Tom navigation doesn’t work. It’s stuck on the map screen, and I can’t press anything.
We bought it two years ago.
All updates are up to date, is it broken or is there anything I can do?

Answers

  • xwintech
    xwintech Registered Users Posts: 301
    Supreme Pioneer
    Are you sure the touch is working? Has it been dropped etc.
    Try doing a soft reset, if that doesn't help, enter it to recovery mode and do a recovery reinstall.

    Follow this video: