missing system language

1mflemig
Registered Users Posts: 15 
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there is no German or English in " choose language " in my go 6200, either one would be ok.
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Answers
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was bought in Spain all world maps, just has a handful of langsames on.0
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hi
no language is selected. I bought it from a friend and he did a resets and now there's only Spanich, Italian, purtogues., magyar, polski, and türkce. and one i can't even read.
he said that it was like that whene he bought it, but he did some thing to get German but can't remember how and what.0 -
Hi @1mflemig
Have you done the Device Reset that Vikram suggested as that returns the unit to the Out of the Box situation and you will be given the chance to select a language during setting the unit up again. The reason for doing this is German should be in the original options list..
Doug1 -
no language is selected. I bought it from a friend and he did a resets and now there's only Spanich, Italian, purtogues., magyar, polski, and türkce. and one i can't even read.
he said that it was like that whene he bought it, but he did some thing to get German but can't remember how and what.0 -
yes i did and the result is the same0
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im somewhat sure i did since i had to pick a language i can't read to get to where i can do the reset.
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there are only the languages i said to chose from. i
ithats why i said German and English are missing from the list of system languages .
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@1mflemig
Certain things for me sound quite baffling..
You said the below-he did some thing to get German but can't remember how and what.
So, is the German language missing again?
Anyways I have asked our team to post some firmware repair jobs in the backend, these jobs will execute once the device connects to a WiFi internet connection or if you connect it to MyDrive Connect.
This device could reboot during this process... Try the same steps that I advised above to do a factory reset. You will be asked to choose a language- see if you can find English and the other missing languages.
Or else this is a case for the customer service to investigate.
Thanks, Vikram0 -
hi.
well i picked Spanish in order to conect to WiFi and I manged it , it synct with my computer but did not do anything else. And now i can't find anymore how to reset it.
i can make out that Trafic, MyDrive and WiFi are conectado.
and I just realized I can get only spanisch voices for the direction .0 -
well I just found the restet again, nothung hapend yet.0
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that's what the start screen looks like and there is no more.0 -
so now i tried to connect with Mydrive over the computer , i did not configure WiFi , i just get
this.
but it dose sync.
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and it dose not show on the naiv that I'm conected, neiter dose it show anything when I'm on WiFi .0
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well I did figure out how to do the update but it is still the same .0
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i found it.0
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but now ther is no computer voice avalibal.
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