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hi, gprs disconnected, just updated traffic and can't use it!
Tried soft reset and factory reset, I can no longer log in to mydrive on my trucker 5000 either after the factory reset.
Please help! I'm paying for a service I can not use!!!!
Welcome to the community!
Please contact the customer service, they will review the SIM status and advice accordingly. Also if you could include your location they can track if it's due to a temporary outage.
Answers
Welcome to the community!
Please contact the customer service, they will review the SIM status and advice accordingly. Also if you could include your location they can track if it's due to a temporary outage.
Thank you, Vikram
Superuser
https://help.tomtom.com/hc/en-gb/articles/360015568919/
If you have a problem with the above try another browser try the following.
Click on Contact Us at the bottom of this page under the heading Support.
When you have signed in top right on the next page Tap Red Contact Us bottom right
Type Help in next box then hit return
Help box appears with a few suggestions. Just Tap the Contact Us at the bottom
Box appears with Chat/Email
There is no phone Customer Support with so many working from home.
Doug