TomTom 5100 with no updates available

PClegg
PClegg Registered Users Posts: 8
Master Traveler
I have another TomTom 5100 with an expired map update service, I am hoping that Vikram would you please be able to reactivate it for me? I have tried both resets and sadly the updates are still not showing in MyDrive.
It's the only one currently showing on my account - serial number ending 0359.
All the best.
Paul

Answers

  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @PClegg

    Yes @VikramK is the one to ask to look at your devices settings re Map updates. He should be back on the forum tomorrow.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    Hi @PClegg

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram