TomTom 5100 with no updates available — TomTom Community

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TomTom 5100 with no updates available

PCleggPClegg Posts: 8 [Master Traveler]
in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
I have another TomTom 5100 with an expired map update service, I am hoping that Vikram would you please be able to reactivate it for me? I have tried both resets and sadly the updates are still not showing in MyDrive.
It's the only one currently showing on my account - serial number ending 0359.
All the best.
Paul

Answers

  • DougLapDougLap Posts: 7,975
    Superuser
    Hi @PClegg

    Yes @VikramK is the one to ask to look at your devices settings re Map updates. He should be back on the forum tomorrow.

    Doug
  • VikramKVikramK Posts: 11,917 Moderator
    Hi @PClegg

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
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