Cannot receive text messages — TomTom Community

Cannot receive text messages

Jack4965Jack4965 Posts: 4 [Apprentice Traveler]
I have just purchased the Essential and I can receive calls but not text messages. As far as I am aware this model should receive texts !


  • DougLapDougLap Posts: 7,690
    Hi @Jack4965

    If you are using an iPhone to connect to the Essential the messaging option has not been available since Apple introduced IOS13 which included a security change which has resulted in the My Drive App not functioning as designed. It would appear a simple or major change to the My Drive App is not available to resolve this issue.

    Doug .
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