No Serena on my go 50 and my drive does not seem to allow me to download — TomTom Community

No Serena on my go 50 and my drive does not seem to allow me to download

Need Serena for voice control but can't find where to download it?

Comments

  • cartrefcartref Posts: 3 [Apprentice Traveler]
    Have searched on here but it only seems to indicate I have to ring support which is not applicable on a Sunday, help.
  • DougLapDougLap Posts: 6,903
    Superuser
    Hi @cartref

    Hopefully @VikramK or @lampard will pick this up and add the voice to your account so you can download it to your device. Look back here tomorrow.

    Doug
  • cartrefcartref Posts: 3 [Apprentice Traveler]
    Thanks, I hope so, if not I will have to purchase another sat nav elsewhere.
  • VikramKVikramK Posts: 10,906 Moderator
    Hi @cartref
    Welcome to the community!
    Voice added. Please check for updates in MyDrive Connect.

    Regards, Vikram
  • ZsoltBZsoltB Posts: 1 [New Seeker]
    Hello VikramK,

    may I get the Serena voice as well please? Thank you in advance!
  • DougLapDougLap Posts: 6,903
    Superuser
    Hi @ZsoltB

    Hopefully @VikramK will be back on the forum tomorrow. So look back then.

    Doug
  • VikramKVikramK Posts: 10,906 Moderator
    Hi @ZsoltB
    Added!
    Check for updates when connected to a WiFi internet connection.

    Regards, Vikram
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