i am unable to navigate from one screen to other, at times when i go to next screen it freezes — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

i am unable to navigate from one screen to other, at times when i go to next screen it freezes

pareshilpapareshilpa Posts: 2 [Apprentice Seeker]
in Spark, Spark 3, Runner 2 and Runner 3
unable to go from one screen to other and even if it goes forward, again it comes back, from here no where to go. how do i solve this problem, does not seem to be battery as battery is shown full, storage is also empty.

Answers

  • pareshilpapareshilpa Posts: 2 [Apprentice Seeker]
    even after factory reset, on pressing the right button the screen does not change or go forward
  • xwintechxwintech Posts: 301 [Supreme Pioneer]
    Contact TomTom Support, if the device is under warranty (which I doubt) then they could send you a replacement. If your device is not under warranty then unfortunately you can't do anything but buy one from eb a y, as TomTom Sports went out 2.5 years ago.
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