MyDriveConnect login problem as of August, 2020)

sigmond
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
The Lifetime Maps website has changed with TomTom. I can no longer update from MyDriveConnect. I have spent a second day removing and reinstalling MtDriveConnect, resetting password, etc, from
online chat advice. At this point, I would like a new device and new account. Where can I find out how to obtain this?
online chat advice. At this point, I would like a new device and new account. Where can I find out how to obtain this?
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Answers
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VIA 620 (have owned for years)
Not connecting to laptop, won't download updates. No problems before now.0 -
Wouldn't it be a Go 620 instead?
the Go 620 does not need Mydrive connect to make the updates but a Wi-Fi GPS connection plugged into the mains.0