tom tom go premium battery problem — TomTom Community

tom tom go premium battery problem

busboybusboy Posts: 11 [Apprentice Seeker]
hi all just a quick question regarding the battery if I disconnect it from the mount it says it is going to sleep in x amount of seconds when I reconnect say 4 or 5 days later it starts up as normal other times after its gone to sleep the battery will go flat after say 1 hour

Answers

  • xwintechxwintech Posts: 290 [Supreme Pioneer]
    How old is your Navigation device? There is a thing called battery degradation.
  • busboybusboy Posts: 11 [Apprentice Seeker]
    9 months
  • YamFazManYamFazMan Posts: 19,215
    Superusers
    Hi
    @busboy
    Welcome to the site....
    The Previous NAV4 and Latest (NAV5 Wi-Fi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power
    Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter
    The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time....
    See... https://discussions.tomtom.com/en/discussion/comment/1702799/#Comment_1702799

    Stay Safe... ATB YFM
  • busboybusboy Posts: 11 [Apprentice Seeker]
    yes using the supplied cable and charger
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