you cannot use this map on this device Tomtom xxl — TomTom Community

Map purchase & installation

you cannot use this map on this device Tomtom xxl

Alexandru09Alexandru09 Posts: 4 [Apprentice Traveler]
edited August 2020 in Map purchase & installation
Hello,
I have a problem I updated with tomtom home and it now gives me a map error
write me such a problem with map
you cannot use this map on this device: europe_2gb-131
Please help
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Best Answers

  • VikramKVikramK Posts: 12,734 Moderator
    Accepted Answer
    Hi @Alexandru09

    Welcome to the community!

    The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

    Thanks, Vikram
  • Alexandru09Alexandru09 Posts: 4 [Apprentice Traveler]
    Accepted Answer
    thank you
    works ok

Answers

  • VikramKVikramK Posts: 12,734 Moderator
    Accepted Answer
    Hi @Alexandru09

    Welcome to the community!

    The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

    Thanks, Vikram
  • Alexandru09Alexandru09 Posts: 4 [Apprentice Traveler]
    Accepted Answer
    thank you
    works ok
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