Is it possible to speak with a person at TomTom?

Penlla

I am 81 and not tech minded ... and I find TomTom impossible to update. I need help!!

Penlla

Is it possible to speak to a human - for help?

dhn

No but you can chat for various countries. See the listing below:

https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new

Penlla

Thanks ... but this is just a recorded voice directing me to the website. I haven't updated my TomTom Start 25 for over 2 years because of my inability to understand the procedures

DougLap

Hi @Penlla

Watch this as it will give you an idea what to do. probably help you even if you finish up on o Customer Support which is only available by Chat or email There is no phone line support with so many working from home.

https://discussions.tomtom.com/en/discussion/1034216/how-to-update-your-device-using-mydrive-connect/p1?new=1

Doug