Start 62 No map available

csoni28
Registered Users Posts: 7 
Master Traveler

Master Traveler
Hello,
I have exactly the same problem as up by “Aklaise” https://discussions.tomtom.com/en/discussion/comment/1710856#Comment_1710856
After a few hard reset my device not working properly only shows: no map available. I’ve tried with another SD card which was already installed a full europe map v10.50 but not working
Please help me!
Thank you
I have exactly the same problem as up by “Aklaise” https://discussions.tomtom.com/en/discussion/comment/1710856#Comment_1710856
After a few hard reset my device not working properly only shows: no map available. I’ve tried with another SD card which was already installed a full europe map v10.50 but not working

Please help me!
Thank you
0
Best Answers
-
Hi @csoni
Welcome to the Community! I see that the version 10.50 is installed on the SD card with no map subscription on the device. I fixed the subscription now and you can start from scratch to redownload the map again n SD card by formatting it.
Regards, lampard1 -
FAT32 - Quick/Full doesn't matter.2
Answers
-
Hi
@csoni28
Tomtom FAQ... No maps available (MyDrive Connect)
See... https://help.tomtom.com/hc/en-gb/articles/360013900620-No-maps-available-MyDrive-Connect-
Stay Safe... ATB YFM1 -
Hi @csoni
Welcome to the Community! I see that the version 10.50 is installed on the SD card with no map subscription on the device. I fixed the subscription now and you can start from scratch to redownload the map again n SD card by formatting it.
Regards, lampard1 -
FAT32 - Quick/Full doesn't matter.2
-
0